We are experiencing intermittent issues with our Toll-Free number to reach the Aeroplan Contact Centre.
High volumes of toll-free calls across our service provider’s network are impacting many members’ ability to get through to the Contact Centre. Some incoming calls result in a busy signal, or get disconnected. We are actively working with our service provider to fix the issue.

In the meantime, the fastest way to address most of your needs is to go to However, should you need to speak to an agent, we invite you to call 1-514-395-0300, rather than the toll-free number. Please note that long distance charges may apply.

We sincerely apologize for the inconvenience, and thank you for your understanding.