PRIVILEGES

PRIVILEGES

CONTACT CENTRE CALL PRIORITY

Members with Aeroplan diamond status enjoy priority access when calling the Aeroplan Contact Centre. All they need to do is enter their Aeroplan Number at the start of their call and it will be prioritized.

 

PREFERENTIAL RATE ON FLIGHT REWARD FEES

Members with Aeroplan diamond status benefit from a preferential rate on flight reward changes and refund fees:

Changes:
  • C$75.00 (plus taxes) non-refundable fee per direction, per ticket (C$25.00 savings)
Refunds:
  • C$100.00 (plus taxes) non-refundable fee via the Aeroplan Contact Center (C$50.00 savings)
  • C$30.00 (plus taxes) non-refundable fee via aeroplan.com in the Manage Your Rewards section (C$120.00 savings)
 

PREFERENTIAL TREATMENT AT FAIRMONT HOTELS & RESORTS

Members with Aeroplan status will receive special treatment, based on their tier level, when they book a stay directly at Fairmont.com using their exclusive Fairmont Aeroplan status Promotional Code*. Enjoy a luxury hotel experience along with extra benefits according to each Aeroplan status level. Verify your code before completing your booking as the promo code could change. This benefit cannot be combined with any other offer, discount or group rates..

Follow these steps to get preferential treatment on your next stay:

  1. Visit Fairmont.com to make your reservation.
  2. Click on the expand arrow when you Check Availability for your Fairmont stay.
  3. Enter your Fairmont Aeroplan status Promotional Code, under Promotional Code and make your reservation.

Get your Fairmont Aeroplan status Promotional Code >

 

1

  • Room upgrade at check-in (when available)2
  • Daily complimentary breakfast3

4

  • Room upgrade at check-in (when available)2
  • Daily complimentary breakfast3
  • $25 hotel credit5

6

  • Room upgrade at check-in (when available)2
  • Daily complimentary breakfast3
  • $25 hotel credit5
  • Welcome amenity7
 



* A stay is defined as one or more consecutive nights at the same hotel, regardless of the number of check-ins and checkouts. The price for this offer is equal to Fairmont's Rate of the Day for the room-type booked for that date. Offer does not apply to any group rates. Offer does not apply to existing bookings. Advance reservations are required. This offer is subject to availability of rooms. Cancellation policies vary by property. Valid on bookings made between January 1 and December 31, 2019 for stays completed by March 31, 2020. Offer cannot be combined with other Fairmont promotions or offers. Offer does not apply to any group rates. Offer subject to change without notice, including possible extensions of expiry date. Fairmont Hotels & Resorts is responsible for the fulfillment of this offer. This benefit is not applicable when members redeem Aeroplan Miles for a stay at Fairmont Hotels & Resorts or when booking any other rates or promotions. Black-out dates vary by property.

1. To be eligible for this offer, you must be a member with Aeroplan silver status, use the exclusive Promotional Code provided at www.aeroplan.com/your_aeroplan/distinctionBenefits and make your reservation directly with Fairmont on-line using your Promo Code or by calling 1-800-257-7544 and referencing the code. This offer is only valid on this offer and must be a hotel reservations of two nights or more.

2. Room Upgrade to next room category, is offered at time of check-in, and based on availability.

3. Complimentary breakfast excludes In Room Dining. Daily breakfast for two (2) includes a full American breakfast in the Hotel's main dining room.

4. To be eligible for this offer, you must be a member with Aeroplan black status, use the exclusive Promotional Code provided at www.aeroplan.com/your_aeroplan/distinctionBenefits and make your reservation directly with Fairmont on-line using your Promo Code or by calling 1-800-257-7544 and referencing the code. This offer is only valid on hotel reservations of two nights or more.

5. $25 hotel credit, per stay: members with Aeroplan black and Aeroplan diamond status will receive (1) $25 hotel credit ($25 CDN at Canadian properties and $25 USD value at all other participating locations). Hotel credit has no cash value and cannot be applied toward the daily room rate, or for Third-party activities billed to the suite. Hotel credit cannot be applied to Fairmont Store or other retail outlet purchases within the property. Credit will be applied to applicable charges at check-out. No refunds will be issued if the dollar value of the promotion is not used. The credit will expire by checkout time the morning of the guest's scheduled departure date. Guests are responsible for paying any remaining balance due at checkout time for charges applied to the room that exceed the total credit during their stay.

6. To be eligible for this offer, you must be a member with Aeroplan diamond status, use the exclusive Promotional Code provided at www.aeroplan.com/your_aeroplan/distinctionBenefits and make your reservation directly with Fairmont on-line using your Promo Code or by calling 1-800-257-7544 and referencing the code.. This offer is only valid on hotel reservations of two nights or more.

7. Welcome Amenity varies by hotel.