Five things you need to know about your miles

Why you should keep earning

With an active community of over five million members, Aeroplan is one of the most popular loyalty programs in Canada. It’s little wonder so many of you have had questions after Air Canada, one of our partners, announced it would launch an in-house frequent flyer program by mid-2020.

Let’s start with the two most important facts:
First, you will continue to be able to earn and redeem miles for flight, hotel, car rental, merchandise, and experiential rewards. We’re working to ensure that you’ll be able to continue redeeming for flight rewards on multiple airlines well into the future.

Second, we will continue to offer you personalized communications to provide you with more meaningful, relevant reward experiences and earning opportunities.

That being said, here are a few answers to questions we’ve received from the community:



No need to change those travel plans

There is NO impact on pending travel

Your current flight reward bookings—or flights you’re planning to book with Air Canada any time in the next three years—are not affected. You can continue to earn miles on Air Canada eligible flights, and you can also continue to redeem for flights on Air Canada and Star Alliance member airlines for the next three years, up to at least June 29, 2020, for trips that take place up to 12 months after. Aeroplan is currently working to ensure members will continue to be able to redeem for flight rewards with multiple industry-leading airlines beyond 2020.

Miles you earn are miles you own

Your miles remain yours to use, as long as you stay active

Your miles will be available to you whenever you like—provided your account stays active—and can be redeemed for flights as well as more than 1,000 hotel, car rental, merchandise, and experiential rewards.

In order to qualify as “active,” you must make one transaction within a 12-month period. This can be as simple as continuing to use your Aeroplan-affiliated financial card, providing or entering your Aeroplan number when buying gas at the local Esso station, shopping online via the Aeroplan eStore, test-driving a car at the local Toyota dealership, redeeming for a flight reward, donating miles to non-profit charities and causes through Aeroplan’s member donation program, or transferring miles from one Aeroplan account to another, for example.

More than one way to rack up miles

The many ways you can earn miles is unchanged

You’ll continue to earn miles with our 75+ world-class partners, representing over 150 partner brands, including Avis, Fairmont Hotels, Esso stations, Home Hardware, Toyota, and Costco.ca. If you have an Aeroplan-affiliated financial card from American Express, TD or CIBC, you can earn additional Aeroplan Miles every time you use your card. In fact, the majority of Aeroplan members are frequent spenders, not frequent flyers.

Belonging has real benefits

Aeroplan delivers competitive value

On average, our members flew for less than they would have with other travel rewards programs in Canada on the 1.9 million flights redeemed last year.1

Our plan is to help you get the most out of your miles now, and in the future.

Flexibility feels fine

Aeroplan still offers valued booking flexibility

With a choice of two flight rewards options—Fixed Mileage and Market Fare Flight Rewards—you have access to any available seat on Air Canada flights at any time.

With many long-term agreements in place, you can continue to expect a great program, and keep collecting and redeeming miles the same way you always have. We’re committed to building an even stronger program to ensure you can continue earning miles quickly, and redeeming them long past 2020 for the rewards and experiences you want.