Learn about our program policies

We want to make sure you’ve got all the information you need so we’re giving you all the details surrounding our program.

12-month expiry policy

We want you to have your miles when you want them. The miles in your account won’t expire as long as you have at least one accumulation or redemption activity every 12 months.

Simple ways to keep your account active:

  • Set up pre-authorized payments on an Aeroplan-affiliated financial card to earn miles every month
  • Get your Aeroplan Card on your phone by downloading the Aeroplan app so you never miss a chance to earn

Want to know more? Check out our FAQ section or read our full 12-month expiry policy.

Privacy policy

Your privacy is our top priority. We are committed to respecting your privacy and protecting all your personal information. To learn more about Aeroplan please see our privacy policies and our full terms & conditions.

Help is only a click away

Visit our Help Centre to manage your account, book and manage your rewards, and find answers to your questions.

Visit the Help Centre